Loyalty Program Management

Loyalty Program Management

Caring for your most dedicated customers every step of the way


Your most loyal customers are emotionally invested in your brand and expect nothing less than outstanding customer service. When the loyalty of these customers matters more than anything else, we know that the thought of outsourcing your loyalty program management can be a decision filled with trepidation.


We are committed to living your brand. Our agents become your agents and work hard to deliver the best customer experience your customers could imagine. From account management to issue resolution to promotions management, our outsourced loyalty program management solution is focused on nurturing the lifetime relationship with your best customers.

HALIFAX, NOVA SCOTIA, CANADA - AUG 20, 2009: Ferry crossing the harbor while tall ships docked in the early morning on Halifax's waterfront at Purdy's Wharf during the Nova Scotia Tall Ship Festival.

Don’t take our word for it


A quick word from an existing client


I’ve worked with dozens of contact center partners throughout the course of my career. They all say the same thing. They all say their agents will fully adopt my brand. They all say it. Blue Ocean is the only company I’ve seen where they actually do it.”


VP, Cloud Operations for the World-Leader in Data Intelligence

Our WFM Team puts the right people in the right place at the right time


And they knock it out of the park every time