Contact Center Budgeting

Page 2

The Economics of Nearshore vs Offshore Contact Centers

by Julie Briggs in Contact Center Budgeting, Julie Briggs, Nearshore Contact Center

Nothing worthwhile comes cheap. If you’ve ever purchased no-name appliances or cheap, mass-produced electronics, you’ve probably learned that lesson firsthand. The same rule applies to your contact center partner. Hosting an in-house contact center compared to an outsourced contact center represents a strategic investment. There is no denying that outsourcing makes great economic sense in […]


Read More