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            If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.

            Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.

             
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            When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.

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          • [Podcast] The Art of Winning the Contact Center Workforce Management Game

            Deep CX: A Blue Ocean Podcast is back with the mash-up you never knew you needed: customer experience and baseball. As it turns out, whether you’re running a call center or managing the Oakland A’s, things run smoothest when people pay attention to cold, hard statistics.

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          • Get to Know Blue Ocean

             

            In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.

             

            From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.

            Learn More About Us
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    MENUMENU
    • Solutions
          • Design a Solution

            If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.

            Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.

             
            Let's Design a Solution
          • Live Agent Contact Handling
          • Enhanced Program Support
          • Digital Customer Experience
          • Industry Specific Solutions
    • Getting Started
          • Get Started with Our Contact Center RFP Template

             

            When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.

            Get RFP Template Now
          • Steps to a Successful Launch
          • Pricing Models
          • FAQs
          • Book an Appointment
    • Resources
          • [Podcast] The Art of Winning the Contact Center Workforce Management Game

            Deep CX: A Blue Ocean Podcast is back with the mash-up you never knew you needed: customer experience and baseball. As it turns out, whether you’re running a call center or managing the Oakland A’s, things run smoothest when people pay attention to cold, hard statistics.

            Listen Now
          • Read Our Blog
          • Deep CX: A Blue Ocean Podcast
          • Resource Center
            • Downloadable Guides
            • Infographics
          • Browse Our Content Library
            • Agent Hiring, Training, Managing
            • Contact Center Outsourcing
            • Contact Center RFP
            • Contact Center Technology
            • Customer Experience
            • Metrics & Reporting
            • Request ROI Calculation
    • Careers
          • We’re hiring!

            Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.

            Search Jobs

             

          • Working at Blue Ocean
          • Careers FAQs
          • Search Jobs
          • Apply Now
          • Current Employees
    • About Us
          • Get to Know Blue Ocean

             

            In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.

             

            From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.

            Learn More About Us
          • Blue Ocean Snapshot
          • Meet the Team
          • Case Studies
          • Diversity, Equity, Belonging
          • Land Acknowledgement
          • News & Accolades
    • Contact Us
    • Client Login

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    Company Headquarters

    7051 Bayers Road, Suite 400

    Halifax, Nova Scotia B3L 4V2 Canada


    Blue Ocean is headquartered in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People and we are guided by the “Treaties of Peace and Friendship” signed in 1725.

    Bathurst Office

    1850 Vanier Blvd Suite 200

    Bathurst, New Brunswick E2A 7B7 Canada

    Diversity, Equity, Belonging

    Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people no matter their race, gender identity, sexual orientation, age, or family status. If that doesn’t align with who you are, we encourage you to look elsewhere for work.

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