The Ultimate Headache-Free Contact Center RFP Template

by Amy Bennet in Amy Bennet, Contact Center RFP


“I love building RFPs!” Said no one ever.

We get it. When you’re evaluating new outsourcers for your contact center, you know that a boilerplate RFP isn’t going to cut it. But writing a new RFP is a headache.

That’s why, at Blue Ocean, we’ve never been shy about sharing what we believe are the best contact center RFP questions. In fact, we’ve even offered a downloadable template in the past.

We’re excited to provide a new and improved RFP template—now in an easy-peasy Word format (sorry Excel lovers!).

The template includes:

  • Company Profile
  • Capabilities
  • Bid Sheet
  • Key Contract Terms


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