Halifax Customer Care Jobs

Halifax Careers at Blue Ocean

Working at Blue Ocean | Call Center Careers

We

Our People

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We can’t wait for you to join us!

 

Before you apply, check out our top tips

Top 5 Application Tips

More is more.

Completing every section of the application will help you stand out against your competition.

Spelling counts.

Most of our jobs have some written component to them. Use the application process to show off your good grammar, spelling, punctuation, and proper use of capitals.

Be real.

Give us an accurate picture of yourself and your availability. We want to match you to the position that is the best fit for your skills and schedule.

Experience isn’t limited to work.

Show us the whole picture. Musicians, athletes, artists, actors, volunteers … we value the attributes you bring to the workplace!

Top 5 Interview Tips

Be on time.

In our business, punctuality is priceless. Get off to a great start by giving yourself plenty of time for something to go wrong on the way to the office or when you’re logging on.

Prepare.

Do your research. Read our blogs. Look at our infographics. Get to know us before the interview. (Bonus Tip: If you are interviewing for a bilingual position, you’ll want to focus on not using slang in your interview and language testing.)

Ask questions.

This is your chance to be sure you know what is expected and if the job is right for you.

Stay cool.

Our recruiters are actually really nice. They love hiring people! They are rooting for you to be successful.

Apply here and view our openings

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How do we love our employees?

 

Let us count the ways

Employee & Family Assistance Program

Medical & Paramedical Insurance

Dental Insurance

Vision Care Insurance

RSP Matching Program

Employee Referral Bonus

Company Discounts for Shops & Services

Years of Service Recognition

Employee Appreciation Events

Recognition & Incentive Programs

A core pillar of our corporate culture is our commitment to celebrating diversity. Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people no matter their race, gender identity, sexual orientation, age, or family status.

We are committed to making our workplace an inclusive environment for LGBTQ2S+ employees.

We are deeply committed to making our workplace a welcoming and inclusive environment for LGBTQ2S+ employees – including placing menstrual hygiene products in all bathrooms so, not just women, but trans men and non-binary people all have free and easy access to whatever they need when they’re at work.

Our HR team is knowledgeable about the Canadian permanent residency process.

Our HR team acquired expertise in the Canadian permanent residency process so we can actively and effectively support employees who are newcomers to Canada in their journey to full citizenship.

Predominant female leadership.

60% of our leadership team is female. (We don’t know about the gender split of the rest of our employee group because we stopped asking new employees to provide a binary gender identity in our hiring processes.)

Diversity, Equity, Belonging Statement

What Attributes Do You Bring to the Table?

Click or hover to view the potential career path you could follow at Blue Ocean.

Strong Leadership Qualities

 

Excellent Communication
Skills

 

Strategic-Thinking Skills

 

Relevant Post-Secondary Education

Relevant Subject Matter Expertise

 

Problem-Solving Skills

 

Aptitude for Process Improvement

 

Contact Center Experience

Aptitude for Stats & Trend Analysis

 

Critical-Thinking Skills

 

Decision-Making Skills

 

Excellent Written Communication Skills

Relevant Subject Matter Expertise

 

Presentation Skills

 

Aptitude for Knowledge Transfer

 

Organizational Skills

Get the best of both worlds: The comfort of your home or the wow factor of our offices.

(Watch the video below for a sneak peek!)