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What You Need to Know When Looking for a New Contact Center Outsourcer [Slideshare]

by Mike Hasler in Contact Center Budgeting, Contact Center Outsourcing, Contact Center RFP, Customer Service Outsourcing, Mike Hasler

Looking for a new contact center outsourcer is rarely as simple as it sounds. That’s why we’ve pulled together our top “How To” procurement tips so you don’t have to spend hours hunting down the resources.

From call center outsourcing costs and RFP questions to onboarding and strategizing with your new outsourced partner and their workforce management team, this Slideshow provides a high-level outline of everything you need to know. Check it out below.

 

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