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      If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
      
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Getting Started
- - - Get Started with Our Contact Center RFP Template
      
      When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
      
      Get RFP Template Now
Resources
- - - Build a Smarter Outsourcing Partnership
      Selecting the right contact center partner can make or break your customer experience. Use our free RFP template to compare vendors, uncover what truly sets them apart, and make an informed decision with confidence.
      
      Download the Free RFP Template
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      Search Jobs
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      We transform customer experiences for brands who refuse to settle for average. Through exceptional people and smart technology, we protect and elevate your brand while strategically driving down costs.
      
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Blog

In-House vs Outsourced Customer Service: What’s Right for Your Business?

by Abby Saranchuk in

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Design a Solution

Get Started with Our Contact Center RFP Template

Build a Smarter Outsourcing Partnership

We’re hiring!

Get to Know Blue Ocean

Design a Solution

Get Started with Our Contact Center RFP Template

Build a Smarter Outsourcing Partnership

We’re hiring!

Get to Know Blue Ocean

Blog

In-House vs Outsourced Customer Service: What’s Right for Your Business?

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