Jacqui started as an agent at Blue Ocean. Now she’s a Change Management Manager.
Play the video to check out her story.
“When I applied, I didn’t see myself working here for very long. You hear horror stories about other call centers… I quickly found out that’s not Blue Ocean. It’s not the way we do things, it’s not the way it looks, and it’s not the way it feels. And so I’ve now been here over 13 years, and I feel that’s a testament to what the culture is like here. I started as a frontline agent, worked my way into different roles, and am now an HR Manager.”
“Even after 12 years, every day when I show up, it still feels like my first day. I feel energized, everyone is cheery, and these amazing people keep you motivated to keep coming back to do more.”
(Watch the video below for a sneak peek!)
“When I interviewed at Blue Ocean, sitting in the fourth-floor lobby with all the windows and comfy couches, I kept waiting for it to turn into a call center. I kept thinking it was a weird façade… but 10 years later, we’re still not this traditional call-center-feeling business. And the growth here is unbelievable. If you really focus, do your job, and are committed, you can grow with Blue Ocean.”
Click or hover to view the potential career path you could follow at Blue Ocean.
Strong Leadership Qualities
Excellent Communication
Skills
Strategic-Thinking Skills
Relevant Post-Secondary Education
Relevant Subject Matter Expertise
Problem-Solving Skills
Aptitude for Process Improvement
Contact Center Experience
Aptitude for Stats & Trend Analysis
Critical-Thinking Skills
Decision-Making Skills
Excellent Written Communication Skills
Relevant Subject Matter Expertise
Presentation Skills
Aptitude for Knowledge Transfer
Organizational Skills