Working at Blue Ocean | Call Center Careers

Solutions
- - - Design a Solution
      If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
      
      Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
Getting Started
- - - Get Started with Our Contact Center RFP Template
      
      When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
Resources
- - - [Podcast] The Art of Winning the Contact Center Workforce Management Game
      Deep CX: A Blue Ocean Podcast is back with the mash-up you never knew you needed: customer experience and baseball. As it turns out, whether you’re running a call center or managing the Oakland A’s, things run smoothest when people pay attention to cold, hard statistics.
      
      Listen Now
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
About Us
- - - Get to Know Blue Ocean
      
      In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
      
      From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
Contact Us
Client Login

Solutions
- - - Design a Solution
      If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
      
      Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
Getting Started
- - - Get Started with Our Contact Center RFP Template
      
      When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
Resources
- - - [Podcast] The Art of Winning the Contact Center Workforce Management Game
      Deep CX: A Blue Ocean Podcast is back with the mash-up you never knew you needed: customer experience and baseball. As it turns out, whether you’re running a call center or managing the Oakland A’s, things run smoothest when people pay attention to cold, hard statistics.
      
      Listen Now
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
About Us
- - - Get to Know Blue Ocean
      
      In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
      
      From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
Contact Us
Client Login

We

Our People

Search Jobs & Apply Now

We can’t wait for you to join us!

Before you apply, check out our top tips

Top 5 Application Tips

More is more.

Completing every section of the application will help you stand out against your competition.

Spelling counts.

Most of our jobs have some written component to them. Use the application process to show off your good grammar, spelling, punctuation, and proper use of capitals.

Be real.

Give us an accurate picture of yourself and your availability. We want to match you to the position that is the best fit for your skills and schedule.

Experience isn’t limited to work.

Show us the whole picture. Musicians, athletes, artists, actors, volunteers … we value the attributes you bring to the workplace!

Top 5 Interview Tips

Be on time.

In our business, punctuality is priceless. Get off to a great start by giving yourself plenty of time for something to go wrong on the way to the office or when you’re logging on.

Prepare.

Do your research. Read our blogs. Look at our infographics. Get to know us before the interview. (Bonus Tip: If you are interviewing for a bilingual position, you’ll want to focus on not using slang in your interview and language testing.)

Ask questions.

This is your chance to be sure you know what is expected and if the job is right for you.

Stay cool.

Our recruiters are actually really nice. They love hiring people! They are rooting for you to be successful.

Apply here and view our openings

Search Jobs & Apply Now

How do we love our employees?

Let us count the ways

Employee & Family Assistance Program

Medical & Paramedical Insurance

Dental Insurance

Vision Care Insurance

RSP Matching Program

Employee Referral Bonus

Company Discounts for Shops & Services

Years of Service Recognition

Employee Appreciation Events

Recognition & Incentive Programs

A core pillar of our corporate culture is our commitment to celebrating diversity. Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people no matter their race, gender identity, sexual orientation, age, or family status.

We are committed to making our workplace an inclusive environment for LGBTQ2S+ employees.

We are deeply committed to making our workplace a welcoming and inclusive environment for LGBTQ2S+ employees – including placing menstrual hygiene products in all bathrooms so, not just women, but trans men and non-binary people all have free and easy access to whatever they need when they’re at work.

Our HR team is knowledgeable about the Canadian permanent residency process.

Our HR team acquired expertise in the Canadian permanent residency process so we can actively and effectively support employees who are newcomers to Canada in their journey to full citizenship.

Predominant female leadership.

60% of our leadership team is female. (We don’t know about the gender split of the rest of our employee group because we stopped asking new employees to provide a binary gender identity in our hiring processes.)