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When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
Deep CX: A Blue Ocean Podcast is back with the mash-up you never knew you needed: customer experience and baseball. As it turns out, whether you’re running a call center or managing the Oakland A’s, things run smoothest when people pay attention to cold, hard statistics.
LATEST UPDATE: All current jobs are remote (Work At Home) during the Covid-19 outbreak.
In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
Customer Care Outsourcing for Top Tier BrandsHeading to RFP? Get Started with Our RFP Template
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Grab a Cup of Coffee and Start Reading
07.27.2022 | eBook,
07.07.2022 | Contact Center Outsourcing, Customer Service Outsourcing, Kim Campbell,
06.22.2022 | Barry Browne, Contact Center RFP, Customer Service Outsourcing,
06.21.2022 | Amy Bennet, Blue Ocean News, Podcast,
05.18.2022 | Amy Bennet, Blue Ocean News,
03.31.2022 | Contact Center Management, Sean Miller,
Explore our resource center on all topics related to contact center outsourcing.