Here’s our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:
Daily direct flights to major US cities. (Newark, for example, is a two-hour flight from Halifax.) Preclearance of US customs in Halifax makes travel back home a breeze.
Grab your passport and come visit!
When this multinational communications corporation was struggling with longer-than-average AHT and poor customer experience, we delivered a custom IVR integration to streamline processes and boost customer ratings by 34%. Read more!
Read the Case Study
If you want to know why Fortune 500 companies choose Blue Ocean over the competition, well, our clients tell us it starts with our resolute belief in the importance of strategic partnerships. You’ll find our senior leadership team in every quarterly business review – our entire senior leadership team sits down with our clients at least four times a year. (Can the massive multinational you’re considering promise that?)
Meet Our Executive Team
Another reason our clients choose Blue Ocean? Undoubtedly, it’s our commitment to being excellent employers. We’re focused on employee engagement, ensuring that working at Blue Ocean will be time well spent. Why? Because if we take great care of our people, they’ll take great care of your customers.
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