Complex Customer Care Solutions
Your headaches are our sweet spot
Here’s our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:
- Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)
- Founded in 1994
- 800+ employees in two centers (both in Canada)
- Offering PCI-compliant solutions
- Minimum program size: 20 FTE
- Languages supported for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.