Solutions
- - - Design a Solution
      If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
      
      Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
      
      Let's Design a Solution
Getting Started
- - - Get Started with Our Contact Center RFP Template
      
      When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
      
      Get RFP Template Now
Resources
- - - Build a Smarter Outsourcing Partnership
      Selecting the right contact center partner can make or break your customer experience. Use our free RFP template to compare vendors, uncover what truly sets them apart, and make an informed decision with confidence.
      
      Download the Free RFP Template
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
About Us
- - - Get to Know Blue Ocean
      
      We transform customer experiences for brands who refuse to settle for average. Through exceptional people and smart technology, we protect and elevate your brand while strategically driving down costs.
      
      Leading brands choose us because we're obsessed with creating measurable value through true strategic partnership.
      
      Learn More About Us
Contact Us
Client Login

Solutions
- - - Design a Solution
      If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
      
      Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
      
      Let's Design a Solution
Getting Started
- - - Get Started with Our Contact Center RFP Template
      
      When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
      
      Get RFP Template Now
Resources
- - - Build a Smarter Outsourcing Partnership
      Selecting the right contact center partner can make or break your customer experience. Use our free RFP template to compare vendors, uncover what truly sets them apart, and make an informed decision with confidence.
      
      Download the Free RFP Template
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
About Us
- - - Get to Know Blue Ocean
      
      We transform customer experiences for brands who refuse to settle for average. Through exceptional people and smart technology, we protect and elevate your brand while strategically driving down costs.
      
      Leading brands choose us because we're obsessed with creating measurable value through true strategic partnership.
      
      Learn More About Us
Contact Us
Client Login

Blog

Creating a Custom Zendesk IVR Integration for a Multinational Communications Corporation_ A Case Study (2)

by Phillip in

Comments are closed.

Header Social Media

Header Buttons

Design a Solution

Get Started with Our Contact Center RFP Template

Build a Smarter Outsourcing Partnership

We’re hiring!

Get to Know Blue Ocean

Design a Solution

Get Started with Our Contact Center RFP Template

Build a Smarter Outsourcing Partnership

We’re hiring!

Get to Know Blue Ocean

Blog

Creating a Custom Zendesk IVR Integration for a Multinational Communications Corporation_ A Case Study (2)

NEARSHORE OFFICE

LAND ACKNOWLEDGEMENT