Meet the Team

Susan Preiss


Vice President, Client Services


As Vice President, Client Services, Susan Preiss has prime responsibility for client services throughout our operations. This is both an inward-looking role as a change agent for continuous improvement of internal operations and a client-facing role as we constantly strive to add value for our clients.


Susan Preiss joined Blue Ocean in 2013 as project manager with responsibility for a team of more than 130 agents and specialists providing logistics support for the world leader in networking technology.


Before joining the Blue Ocean team, Susan spent 13 years in progressively senior positions with GE Intelligent Platforms. In her various roles, Susan provided project leadership, customer service and quality management, and implemented a number of global business solutions.


Susan has Six Sigma Greenbelt Certification, Lean training, and Six Sigma Blackbelt training. She is also a Certified Customer Experience Professional.


Contact Susan at

Thought Leadership

Articles by Susan

  • Let’s get the show

    on the road