Why Blue Ocean
CX Solutions
- - - Not sure where to begin?
      We design customer experience solutions around your brand, not a preset model. Whether you’re improving human-led care, modernizing with AI, or rethinking your CX strategy — we’ll meet you where you are.
      
      Let’s Design Your CX Solution
Resources
- - - Build a Smarter Outsourcing Partnership
      Selecting the right contact center partner can make or break your customer experience. Use our free RFP template to compare vendors, uncover what truly sets them apart, and make an informed decision with confidence.ourcer for your business.
      Download the RFP Template
About Us
- - - Get to Know Blue Ocean
      
      We transform customer experiences for brands who refuse to settle for average. Through exceptional people and smart technology, we protect and elevate your brand while strategically driving down costs.
      
      Leading brands choose us because we're obsessed with creating measurable value through true strategic partnership.
      
      Learn More About Us
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
Contact Us
Client Login

Why Blue Ocean
CX Solutions
- - - Not sure where to begin?
      We design customer experience solutions around your brand, not a preset model. Whether you’re improving human-led care, modernizing with AI, or rethinking your CX strategy — we’ll meet you where you are.
      
      Let’s Design Your CX Solution
Resources
- - - Build a Smarter Outsourcing Partnership
      Selecting the right contact center partner can make or break your customer experience. Use our free RFP template to compare vendors, uncover what truly sets them apart, and make an informed decision with confidence.ourcer for your business.
      Download the RFP Template
About Us
- - - Get to Know Blue Ocean
      
      We transform customer experiences for brands who refuse to settle for average. Through exceptional people and smart technology, we protect and elevate your brand while strategically driving down costs.
      
      Leading brands choose us because we're obsessed with creating measurable value through true strategic partnership.
      
      Learn More About Us
Careers
- - - We’re hiring!
      Check out the variety of positions open now. We have work-at-home and work-in-office positions for a range of roles.
      
      Search Jobs
Contact Us
Client Login

Accolade

Susan Preiss Named One of Manage HR Canada’s Top 10 People & Culture Leaders in Canada 2026

by Blue Ocean in Accolade

We’re proud to share that Susan Preiss, Senior Vice President of People and Business Operations at Blue Ocean, has been named one of Manage HR Canada’s Top 10 People & Culture Leaders in Canada 2026. Manage HR Canada’s profile of Susan, “From Multiple Lenses to One Clear View,” looks at how her experience across project […]

How GBPO Accreditation Gives You Real Transparency Into CX Partners

by Blue Ocean in Accolade, Blog, News

How can you be confident that the promises a business process outsourcer (BPO) makes actually match the experience they deliver? That’s the question every customer care leader has to answer, usually while weighing several vendors at once. Every RFP arrives packed with value statements, SLA metrics, awards, success stories, and testimonials, enough to fill a […]

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Not sure where to begin?

Build a Smarter Outsourcing Partnership

Get to Know Blue Ocean

We’re hiring!

Not sure where to begin?

Build a Smarter Outsourcing Partnership

Get to Know Blue Ocean

We’re hiring!

Accolade

Susan Preiss Named One of Manage HR Canada’s Top 10 People & Culture Leaders in Canada 2026

How GBPO Accreditation Gives You Real Transparency Into CX Partners

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