BermudAir, the flagship airline connecting Bermuda to key North American destinations, has partnered with Blue Ocean Contact Centers to provide comprehensive customer care services as the airline continues its impressive growth trajectory. The partnership enables BermudAir to focus on its core aviation operations while ensuring exceptional customer service delivery across all touchpoints. The collaboration comes […]
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Blue Ocean, a world-leader in customer care solutions, has been awarded a Bronze Stevie® Award in the “Achievement in Customer Experience” category at the 19th annual Stevie Awards for Sales & Customer Service. This prestigious recognition marks Blue Ocean’s seventh Stevie Award, following a Bronze Stevie win in 2017 and 2021 and Silver Stevies in […]
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Halifax, Nova Scotia – Blue Ocean Contact Centers, a leading provider of high-touch customer care solutions, has been awarded a Bronze Medal from EcoVadis, placing them in the top 35% of companies globally for sustainability performance. This recognition validates Blue Ocean’s commitment to environmental stewardship, ethical business practices, labor and human rights, and sustainable procurement. […]
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Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, […]
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Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18th annual Stevie® Awards for Sales & Customer Service. Blue Ocean will ultimately be awarded a Gold, Silver, or Bronze Stevie Award during a gala banquet on Friday, April […]
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We often hear from our readers how helpful our published content is when they are in the decision-making process for partnering with a new contact center outsourcer. We were excited to see that the readers and award committee of the 2022 Customer Contact Central MVP Awards agreed! Our article, How to Launch a Successful Outsourced […]
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Stating the obvious, the past few weeks have been a turbulent time for everyone the world over. In response to this crisis, the world of work has been rapidly evolving. For our clients, our partners, our employees, and our followers here on this site, I want to share a short update about current state of […]
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Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Customer Service Team of the Year” category at the 14th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s third Stevie Award. The company won a Bronze Stevie in 2017 and a Silver Stevie in 2019. […]
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Blue Ocean, a world leader in customer care solutions, was named a Finalist in the “Customer Service Success – Technology Industries” category in the 14th annual Stevie® Awards for Sales & Customer Service. The Gold, Silver, and Bronze Stevie placements from among the Finalists will be revealed during a gala banquet on Friday, February 28 […]
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Blue Ocean, a North American provider of customer care solutions, is excited to announce the new face of Blue Ocean at blueocean.ca. When Blue Ocean embarked on the website redesign journey, the primary goal was to center the focus around the total customer experience. The result is a design that celebrates the company’s commitment to […]
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