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It’s long been said that the waters of customer service run deep. What’s that you say? Nobody actually says that? Well, we’ve been saying it around the Blue Ocean offices since we first opened our doors.
Look beneath the surface of any call center and you’ll find a robust ecosystem, teeming with life, excitement, and drama. There’s a lot going on—and a lot to talk about.
Meet the Host of Deep CX: Amy Bennet Roach
As Vice President of Sales & Marketing for Blue Ocean, Amy Bennet Roach brings an enthusiasm for the customer experience that few people in the industry can match. She radiates genuine curiosity about the world of customer care, which you can hear in Amy’s Deep CX interviews as well as her recent appearance on CX Files—currently the most downloaded episode in the show’s history!