About Blue Ocean

When you walk into our offices, flooded with natural light and detailed with white leather sofas in the lunchrooms, you’ll know Blue Ocean defies the contact center stereotype. For starters, we’re Atlantic Canadian to the core. Working with us means working with a company that is invested in the community for the long haul. For more than 20 years, we’ve been employing smart, capable people in good jobs supporting some of the world’s best brands.

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Recognized as Top Contact Center

How did we land a roster of amazing clients and a trophy case filled with international awards? By being excellent employers who recruit, train, value, and respect outstanding people. We’re not content to do what all other contact centers do. We do things better, smarter, more efficiently. We attract world-class clients and provide a level of service that blows their minds, day in and day out. All of that starts with hiring the right people and empowering them to be extraordinary at what they do.

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ALL CONTACT CENTER JOBS SUCK

Not at Blue Ocean. We’re debunking the myth that contact center jobs suck. Sure, everyone from the management team to the agent workforce is held accountable. But this doesn’t mean you need ask permission to get a coffee or go to the bathroom. We’re a group of smart, motivated, and social people making a difference for our clients’ customers. Watch the video and you’ll see why.

TOP FIVE APPLICATION TIPS

  1. More is more.  Completing every section of the application will help you stand out against your competition.
  2. Spelling counts. Most of our jobs have some written component to them. Use the application process to show off your good grammar, spelling, punctuation, and proper use of capitals.
  3. Be real. Give us an accurate picture of yourself and your availability. We want to match you to the position that is the best fit for your skills and schedule.
  4. Experience isn’t limited to work. Show us the whole picture. Musicians, athletes, artists, actors, volunteers … we value the attributes you bring to the workplace!
  5. Your résumé will bump you to the top of the list. For real. Applications that are complete and include a résumé are processed first.

TOP FIVE INTERVIEW TIPS

  1. Be on time. In our business, punctuality is priceless. Get off to a great start by giving yourself plenty of time for something to go wrong on the way to the office.
  2. Dress for success. We hold ourselves to high standards. That includes a business casual vibe at the office. Leave the jeans, sneakers, and hoodies at home.
  3. Prepare.  Do your research. Read our blogs. Look at our infographics. Get to know us before the interview. (Bonus Tip: If you are interviewing for a bilingual position, you’ll want to focus on not using slang in your interview and language testing.)
  4. Ask questions. This is your chance to be sure you know what is expected and if the job is right for you.
  5. Stay cool. Our recruiters are actually really nice. They love hiring people! They are rooting for you to be successful.
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PERCENT OF OUR SALARIED STAFF

started out as agents on the phones

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Pieces of Birthday Cake Consumed Annually

we celebrate birthdays the last Wednesday of each month

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is the Average Age

of our agent staff

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Cups of Coffee

consumed daily