IMP Group Acquires Blue Ocean Contact Centers

by Blue Ocean News in News

Halifax, Nova Scotia, April 30, 2015 – IMP Group Limited (IMP) of Halifax, Nova Scotia, has acquired Blue Ocean Contact Centers.

Blue Ocean employs more than 600 employees and is headquartered in Halifax, Nova Scotia. It provides customer service solutions for world-class companies who are leaders in technology, travel, retail, grocery, wellness, tourism and automotive industries.

IMP Group is a privately-held Canadian company focused on global sustainable growth, with over 4,600 experienced people delivering service, quality and value to customers across diverse sectors, such as aerospace, aviation, airline, healthcare, information services, hospitality, and property development. IMP has contact centers in Bathurst, New Brunswick and Windsor, Nova Scotia that provide exceptional customer service.

Stephen Plummer, IMP Group President and Chief Executive Officer, said, “The acquisition of Blue Ocean, whose business model and management philosophy are very much aligned with those of IMP, will be a great enhancement to the customer contact center segment of our Information Services Division.”

“This an excellent structure that adds strength and diversity both to Blue Ocean and to the clients we support. With four centres in three locations, we are extremely well positioned to evolve our work on behalf of our current roster of international clients and we’re in great shape to continue to grow,” said Andrew O’Brien, President and COO of Blue Ocean Contact Centres Inc. “The competitive differentiators that Blue Ocean brings to the global market are only enhanced by the combined synergies of our four centers and the strength of our alignment with IMP’s culture, values, and attributes.”

For more information, please contact Amy Bennet Roach, Director of Communications at 902.722.3312  or abennet@blueocean.ca.

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