Request Sample Outsourced Contact Center Implementation Plan

Follow this plan to ensure as few roadblocks and speedbumps as possible

Request a Sample Contact Center Outsourcing Implementation Plan


The peak experience is when you finally get to call your new strategic partner and let them know they are the successful bidder. After that, it would be nice to take a breather. But you’re ready to implement and transition into your new outsourced customer care program so you’ve got to buckle up and buckle down. The right outsourcer, of course, will ensure as few roadblocks and speedbumps as possible, but with collaboration, you can ensure long-term success.


Grab your sample implementation plan to review and prepare for the milestones you’ll experience along the way of implementing your outsourced customer care program.


Here’s the milestones we’ll cover:

  • Initial Meeting and Plan Development
  • Building Your Outsourced Customer Care Team
  • Training
  • Reporting
  • Go Live

Complete the form below to receive your copy!

Don’t take our word for it


A quick word from an existing client


I’ve worked with dozens of contact center partners throughout the course of my career. They all say the same thing. They all say their agents will fully adopt my brand. They all say it. Blue Ocean is the only company I’ve seen where they actually do it.”


VP, Cloud Operations for the World-Leader in Data Intelligence