Kim Campbell Promoted to Senior Vice President, Client Success
We are pleased to share that Kim Campbell has been promoted to Senior Vice President, Client Success.
Kim provides strategic leadership across all client relationships and owns the end‑to‑end client journey, from solution development and onboarding through delivery, retention, and long‑term partnership.
Her scope includes marketing and organic growth, with a focus on strengthening client partnerships, expanding existing relationships, and driving results through strong performance.
A member of the Blue Ocean team for more than 23 years, Kim leads the Client Operations team and works closely with our Business Development team to ensure strong alignment across client success, growth, and solution design. She is known for delivering meaningful client value by fostering transparent communication, building strong relationships, and driving continuous improvement informed by client and third‑party feedback and deep CX expertise.
This promotion reflects both the evolution of our organization and our continued investment in CX leadership, client outcomes, and long‑term stability.
Congratulations, Kim.
