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Blue Ocean Contact Centers Recognized as International Business of the Year

by Blue Ocean News in Blue Ocean News, Contact Center Awards

Blue Ocean Contact Centers, a global leader in Outsourced Customer Service solutions, has been named the gold winner for the International Business of the Year by the Halifax Chamber of Commerce.

The Halifax Chamber of Commerce is committed to a vision of building and strengthening the business community. Their annual Business Awards event presents an opportunity to “celebrate the risk takers and trail blazers” of their city. Blue Ocean’s success story epitomizes the model of a dynamic, thriving, Halifax-grown and headquartered business that is making its mark on the world.

63% of Blue Ocean’s revenue comes from clients headquartered outside of Canada. Just 2% of revenue comes from clients headquartered in Atlantic Canada. As a major employer headquartered in Halifax with more than 600 people on the payroll, Blue Ocean has direct impact on the Nova Scotian economy and on the Halifax businesses that make up the company’s supply chain.

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“It is so rewarding to be recognized for the work we’re doing on behalf of our incredible roster of global clients,” says Andrew O’Brien, President and COO of Blue Ocean.  “After more than 20 strong years, we are still in growth mode. We are on track to grow our business by 50% by 2020 – while remaining headquartered in Halifax, while continuing to contribute to the local economy, while remaining a beacon for our industry and an employer that provides meaningful work especially for young graduates and new Canadians who want to live and work in Nova Scotia.”

“Over the past few years, we have won a number of prestigious contact center industry awards in international competition,” says O’Brien, “But there is something especially satisfying about receiving recognition in our own community. Since Halifax is a thriving export and BPO hub, there was intense competition from a number of remarkable, highly successful Halifax-based international businesses. We are so honoured to have been finalists in that group of competitors. And everyone at Blue Ocean is exceptionally pleased to have received this award.”

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