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Blue Ocean Named as Finalist in 2024 Stevie® Awards for Sales & Customer Service
Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18th annual Stevie® Awards for Sales & Customer Service. Blue Ocean will ultimately be awarded a Gold, Silver, or Bronze Stevie Award during a gala banquet on Friday, April 12, at the Bellagio in Las Vegas, Nevada.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards® and International Business Awards®. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 47 nations and territories, were evaluated in this year’s competition.
Blue Ocean’s 2024 Stevie Award entry highlights the extraordinary partnership with their client, a national sports association that leads the US in governing and promoting one of the nation’s most well-loved sports. Having kicked off the partnership at the height of the pandemic, Blue Ocean has since supported them in their annual championships—both on-site and off-site—and led them through a crucial telephony platform transition in order to streamline their operations. As a result of these efforts, Blue Ocean has significantly improved their service levels and simultaneously realized thousands of dollars in cost savings for the client.
“The relationship between our organization and Blue Ocean is so special and unique,” said the Senior Director of Customer Success & Product Delivery at the client. “Since the beginning, I knew there was something unique about this company. We saw there was a true cultural fit. They listen to what we need, they want to understand our business, and they show up to create solutions and offer ideas as a true partner would.”
This is Blue Ocean’s fourth time being recognized by the Stevie Awards. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.
“We’re thrilled with this international recognition as Contact Center Outsourcer of the Year,” comments Andrew O’Brien, President and COO of Blue Ocean. “With every client partnership, we aspire to help transform what customer care can look like and, in turn, how we can positively impact their business in very real, tangible ways. This award affirms that we are succeeding in our pursuit of excellence.”
“2024 Finalists have every reason to be proud of their achievements and the recognition they’ve received from the Stevie judges,” said Stevie Awards president Maggie Miller. “We invite every Finalist organization to bring their teams together at the April 12 awards banquet in Las Vegas to celebrate their recognition together.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
About Blue Ocean
Blue Ocean is an award-winning provider of innovative customer care solutions. They are creators of practical solutions to real problems that enhance the relationships clients have with their customers. Headquartered in Atlantic Canada, the company has been supporting brands that are leaders in their categories from education to insurance, from CPG to technology since 1994.
About The Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
