The Client When you make millions of grocery deliveries a year, some eggs are going to break. Our client succeeds in a difficult business by being responsive and nimble, and making it right when things go wrong. Our client has carved out a niche in its area of operations, offering clients quality service on par […]
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When you’ve been in the business as long as we have the numbers start to add up. As we head into our 20th anniversary in 2014, we had a ton of fun putting together this infographic on The Numbers Behind Blue Ocean!
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Blue Ocean was presented with two gold awards at ContactCenterWorld’s Top Ranking Performers of the Americas 2013 in Orlando, Florida. ContactCenterWorld is the global association for contact center best practices. The organization provides world-class research, conferences, awards, and information on best practices in the contact center world. Blue Ocean was recognized for Best Use of Social […]
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When the success of your business is on the line, the stress can become overbearing. In fact, one of our clients spent many sleepless nights toiling over a big decision before he came to us: should he outsource his contact center to another organization or handle it all alone. Here’s the story of how that […]
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This team books rides in 450 cities worldwide for a client’s customer base that includes 80% of Fortune 100 companies.
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