Author: Blue Ocean News

Diversity, Equity, and Belonging in Customer Experience: A Conversation with Sean Mohammed

by Blue Ocean News in Blog, Customer Experience

Our podcast team had the pleasure of sitting down with Sean Mohammed, Senior Manager of HR and leader of Blue Ocean’s Diversity, Equity, and Belonging Initiatives. With Pride Month in full swing around the world, this the perfect time to explore how companies in the customer experience industry are creating inclusive workplaces and fostering a […]

 

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Happy Holidays from Blue Ocean!

by Blue Ocean News in Blog, Holiday Customer Service

As the year comes to a close, we hope you find yourself working towards a very restful, well-deserved holiday season. But don’t set that “out of office” notification quite yet. Before you unplug and spend time with the people you care about, let’s look back on some of the most important contact center topics from […]

 

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