Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

What Your Outsourcer Should Tell You About Training Contact Center Agents - A Client’s Guide

What Your Outsourcer Should Tell You About Training Contact Center Agents: A Client’s Guide

You already know that the quality of your customer service depends heavily upon the quality ...

Why Your HR Team Will Love You for Outsourcing Customer Service

Why Your HR Team Will Love You for Outsourcing Your Customer Service

The procurement process for seeking an outsourced contact center is naturally focused on the tangible ...

Which Comes First: The Contact Center Site Visit or the RFP?

Which Comes First: The Contact Center Site Visit or the RFP?

  Would you buy a house without first walking through it? Even fully armed with ...

Automating Transactional Volume for Multinational IT Corporation: A Case Study

Automating Transactional Volume for Multinational IT Corporation: A Case Study

The Client This multinational IT and networking technology corporation has been our client for more ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

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YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

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PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers