Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

Oh, the Places You’ll Go: The 4 Contact Center Location Considerations

Oh, the Places You’ll Go: The 4 Contact Center Location Considerations

We talk a lot in this blog forum about partnership and who you should choose ...

Before You Go to RFP, Get Friendly: A Guide to On-Site Contact Center Visits

Before You Go to RFP, Get Friendly: A Guide to On-Site Contact Center Visits

Picture this: You’re in the RFP process for a new contact center partner. You have ...

Up Where Expectations Soar: Customer Care in the Age of Entitlement

Up Where Expectations Soar: Customer Care in the Age of Entitlement

Admit it, you love it when you’re handed that Starbucks beverage with your name spelled ...

How to Engage Gen Z in the Contact Center

How to Engage Gen Z in the Contact Center

Quick, is Gen Z old enough to work yet? No checking Wikipedia… Answer: Yes. While ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

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YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

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PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers