Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

5 Most Critical Elements of a Successful Contact Center Launch

5 Most Critical Elements of a Successful Contact Center Launch

Contact center implementation is an art and a science, and over 24 years in business, ...

4 Essential Resources to Read Before You Craft Your Contact Center RFP

4 Essential Resources to Read Before You Craft Your Contact Center RFP

You’re no stranger to RFPs. Love them or hate them, the undeniable truth is that ...

5 Insights About Sourcing and Developing Strategic Partnerships

If your company is beginning the fiscal year in April, you likely have a stream ...

Ready or Not AI Customer Service Will Change Your Business and Brand

Ready or Not: AI Customer Service Will Change Your Business and Brand

Say hello to the future: the robots are right here. Artificial intelligence is flipping all ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

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YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

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PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers