If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
If you're somewhere in the buying cycle for contact center services, you've come to the right place to get the right resources. We published this eBook for you.
We do meaningful work for great clients. Our promise is that working at Blue Ocean will be time well spent.
In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
Customer Care Outsourcing for Top Tier BrandsHeading to RFP? Get Started with Our RFP Template
View RFP Guides
Grab a Cup of Coffee and Start Reading
02.11.2020 | Customer Experience, Customer Service Trends, Kim Campbell,
01.27.2020 | Amy Bennet, Contact Center Outsourcing, Customer Service Outsourcing, Customer Service Trends,
01.22.2020 | Blue Ocean News, News,
01.06.2020 | Contact Center Outsourcing, Customer Service Outsourcing, Omnichannel Customer Service, Susan Preiss,
12.17.2019 | Agent Insights, Call Center Agents, Contact Center Coaching, Holiday Customer Service, Patty Isnor,
12.10.2019 | Amy Bennet, Contact Center Outsourcing, Customer Service Outsourcing, Customer Service Trends,
Explore our resource center on all topics related to contact center outsourcing.