Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

4 Ways-Slideshare

4 Ways To Preserve Customer Loyalty When Call Volume Spikes [SlideShare]

As experts in forecasting, we know call volume spikes are inevitable and not always predictable. ...

Using Call Center Teams

Using Call Center Teams & Data to Support Outbound Sales

Making the business case for outsourcing customer service to a contact center partner can be ...

PSYCOLOGY OF SETTING CAREER GOALS

Did You Give Up on Your Resolutions Yet?

Let’s just be real here. The majority of us set New Year’s resolutions, knowing all ...

Set of Flat Style Illustrations: Office Worker, Business Meeting and Brainstorming, Product Presentation, Development for Business Design.

So You Finally Chose a Contact Center Outsourcer. What Next?

So you made it through the contact center RFP process and your selection team made ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean
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YEARS IN BUSINESS

supporting mission-critical, enterprise-level customers
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PERCENT OF OUR WORKFORCE

is bilingual or multilingual
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EMPLOYEES

in four centers