Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

Call center employee experience

What HR Wishes WFM Knew About Call Center Employee Experience

Put your hand up if you grew up wanting to be a call center agent. ...

outsourced tech support

Here’s Why Most People Hate Calling Tech Support

Technology has become the backbone of our lives. So when something breaks or malfunctions, it’s ...

A Quick Guide to Comparing Call Center Costs

A Quick Guide to Comparing In-House Vs. Outsourced Call Center Costs [Slideshare]

Your call center goals are to achieve cost-effectiveness and efficiency while also delivering exceptional service ...

Outsourced Sales Support Solution

Drive Sales Results with an Outsourced Sales Support Solution

Top-performing salespeople are a breed of their own. Passionate, competitive, self-motivated and tireless. But when ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

0

PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

0

YEARS IN BUSINESS

supporting mission-critical, enterprise-level customers

0

PERCENT OF OUR WORKFORCE

is bilingual or multilingual

0

EMPLOYEES

in four centers