Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

Current State of Social Customer care

What’s the State of Social Customer Care in 2016?

In our world, it's a little bit soul crushing to know that one third of ...

contact center buyer's guide

[eBook] The 2016 Contact Center Buyer’s Guide

If you’ve landed on our website, chances are you’re somewhere in the buying cycle for ...

Contact Center RFP Questions

51 New Contact Center RFP Questions

One of our most popular blog posts is 52 Contact Center RFP Questions to Ask ...

bad sleep habits are ruining your career

Are Your Bad Sleep Habits Ruining Your Contact Center Career?

Humor us for a moment and set down that mug of steaming coffee before you ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

0

PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

0

YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

0

PERCENT OF OUR WORKFORCE

is bilingual or multilingual

0

EMPLOYEES

in four centers