If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
For companies who outsource (or are thinking about outsourcing) their customer care, change at an already tumultuous time is risky, but the need to serve your customers well is critical. This eBook dives into the various impacts of the pandemic on the decision to outsource your customer care.
LATEST UPDATE: All current jobs are remote (Work At Home) during the Covid-19 outbreak.
In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
Customer Care Outsourcing for Top Tier BrandsHeading to RFP? Get Started with Our RFP Template
View RFP Guides
Grab a Cup of Coffee and Start Reading
06.17.2021 | Amy Bennet, Contact Center Outsourcing, Customer Service Outsourcing,
06.10.2021 | Contact Center Outsourcing, Customer Service Outsourcing, Mike Hasler,
05.13.2021 | Customer Experience, Kim Campbell, Loyalty Program Management,
04.30.2021 | Kim Campbell, Omnichannel Customer Service,
03.31.2021 | Call Center Measurements, Call Center Metrics, Customer Service Trends, Kim Campbell,
03.18.2021 | Customer Experience, Measuring Customer Service Performance, Susan Preiss,
Explore our resource center on all topics related to contact center outsourcing.