Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

Customer Experience Impacts Angry Customers

How Does Customer Experience Impact Angry Customers?

We don’t want to ruin your good mood, but humor us for a moment and ...

Customer Journey Mapping

Customer Journey Mapping in the Contact Center

Think back, for a moment, a time when you made a purchase of a product, ...

How to Get Actionable Insight from your Contact Center Reporting

How to Get Actionable Insight from your Contact Center Reporting

A GPS unit that provides a general sense of direction based on landmarks (“turn left ...

Current State of Social Customer care

What’s the State of Social Customer Care in 2016?

In our world, it's a little bit soul crushing to know that one third of ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

0

PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

0

YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

0

PERCENT OF OUR WORKFORCE

is bilingual or multilingual

0

EMPLOYEES

in four centers