Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

5 Insights About Sourcing and Developing Strategic Partnerships

5 Insights About Sourcing and Developing Strategic Partnerships

Running a successful strategic sourcing process for high value services like outsourced customer service is ...

Improving Customer Access to Tech Support: A Case Study

Improving Customer Access to Tech Support: A Case Study

The Client: A young, dynamic company founded seven years ago and headquartered in Canada’s “Silicon ...

7 Crucial Questions to Ask in the Contact Center Procurement Process

7 Crucial Questions to Ask in the Contact Center Procurement Process

Some of our most popular blog posts are the ones that help potential clients navigate ...

What’s the State of Work-at-Home in Customer Care in 2017?

What’s the State of Work-at-Home in Customer Care in 2017?

About five years ago, we entered a discussion with a prospective client. They had been ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

0

YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

0

PERCENT OF OUR WORKFORCE

is bilingual or multilingual

0

EMPLOYEES

in four centers