Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

How to Turn Contact Center Workforce Management into Champions

How to Turn Contact Center Workforce Management into Champions

When you think of a call center, the last thing you’d associate it with is ...

From In-House to Outsourced: Best Practices for Contact Center Knowledge Transfer

From In-House to Outsourced: Best Practices for Contact Center Knowledge Transfer

In procuring an outsourced contact center partner, you’ve gone through the RFP process, you’ve made ...

What Your Outsourcer Should Tell You About Training Contact Center Agents - A Client’s Guide

What Your Outsourcer Should Tell You About Training Contact Center Agents: A Client’s Guide

You already know that the quality of your customer service depends heavily upon the quality ...

Why Your HR Team Will Love You for Outsourcing Customer Service

Why Your HR Team Will Love You for Outsourcing Your Customer Service

The procurement process for seeking an outsourced contact center is naturally focused on the tangible ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

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YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

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PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers