Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

Is the Customer Really Always Right?

Is the Customer Really Always Right?

It may seem outrageous to those in the customer service business, but the answer is ...

customer service solution

Evolving Customer Service to the Next Level in 2017

The evolution of the self-serve customer service solution isn’t exactly headline news as we enter ...

How Does Customer Experience Impact Angry Customers?

We don’t want to ruin your good mood, but humor us for a moment and ...

Customer Journey Mapping

Customer Journey Mapping in the Contact Center

Think back, for a moment, a time when you made a purchase of a product, ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

0

YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

0

PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers