Great People doing Great Work for Great Brands.

Contact Center Outsourcers

With over 20 years in business and a strong team of industry leaders at the helm, Blue Ocean Contact Centers delivers powerful, award-winning customer service solutions to some of the world’s best brands. Extraordinary customer experience is the foundation of our business.

A Human Approach to Business

In an industry where technology dominates communication, it’s easy to lose sight of humanity. Blue Ocean Contact Centers brings a new approach. Our people are deeply integrated into your brand, ensuring seamless engagement with your customers and putting a personal touch on the call center industry.

Customer Service Solutions

We employ smart, capable people who deliver world class customer service in tech support, logistics support, roadside assistance, reservation and registrations, and much more. From individual consumers to global, enterprise-level customers, our solutions are built with your brand in mind.

Resources to Help Your Company

How to Engage Gen Z in the Contact Center

How to Engage Gen Z in the Contact Center

Quick, is Gen Z old enough to work yet? No checking Wikipedia… Answer: Yes. While ...

Empowering Your Team to Deliver Kick-Ass Customer Experience

Empowering Your Team to Deliver Kick-Ass Customer Experience

Quick, how many services or memberships do you subscribe to? One? Two? Twenty? You know ...

Are You Using 1999 Metrics to Measure 2019 Customer Care?

Are You Using 1999 Metrics to Measure 2019 Customer Care?

It’s 2019, which means contact center metrics from 1999 are almost old enough for their ...

Which 2019 Consumer Trends Will Impact Your Customer Experience Strategy?

Which 2019 Consumer Trends Will Impact Your Customer Experience Strategy?

Let’s get real: once-transformative technologies that allowed businesses to respond to consumer needs with speed ...

 

What Our Clients Have to Say

Blue Ocean by the Numbers

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PERCENT OF OUR AGENTS

said they enjoy working for Blue Ocean

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YEARS IN BUSINESS


supporting mission-critical, enterprise-level customers

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PERCENT OF OUR WORKFORCE

is bilingual or multilingual

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EMPLOYEES

in four centers