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[eBook] The End-to-End Contact Center Solutions Buyer’s Guide

by Mike Hasler in Contact Center Outsourcing, eBook, Mike Hasler

If you’ve landed on our website, chances are you’re somewhere in the buying cycle for contact center services. We published this eBook for you –  The End-to-End Contact Center Solutions Buyer’s Guide. From customer service support and roadside assistance to tech support and more, we’ve built the expertise you need when you’re considering outsourcing your […]

 

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51 New Contact Center RFP Questions

by Mike Hasler in Contact Center RFP, Mike Hasler

One of our most popular blog posts is 52 Contact Center RFP Questions to Ask Vendors. We’ve updated this list with the most up-to-date information. Choosing a contact center outsourcer is a huge investment. Which is, of course, why you’re willingly subjecting yourself to the time constraints and stress of writing an RFP. Need some […]

 

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